Terms & Conditions
The website www.oncekissed.com.au is owned by ONCEKISSED SWIMWEAR PTY LTD, ABN: 50616538866 located in Perth.
PO BOX 2024, Warwick, Western Australia, 6024
The following terms and conditions form a legally binding contract between you and Oncekissed Swimwear PTY LTD, by using and accessing the website you are deemed to have read the terms and conditions and be bound by them.
You must only use this website for lawful purposes and agree not to use it in in a way that violates Oncekissed rights or other any third party.
You understand and agree that the content contained within this website is only intended for your own personal use and non-commercial use.
You must not copy, reproduce, imitate, distribute, modify, publish, commercially exploit or link to this website without our prior written consent.
Your purchase from the website indicates that you have accepted and comply with the terms and that you are 18 years or older, or have the consent of a legal guardian who is 18 years or older.
If you do not agree to any of the terms stated, you must cease use of site immediately.
The content on this site is liable to change at any time
Oncekissed does not accept responsibility for any loss or damage caused through your use of this site or any linked website which you may directly or indirectly suffer.
Any other site linked to this website does not comply with Oncekissed terms and conditions and use of any such link is at your own risk, we do not accept any responsibility or liability for any claims outside this site.
When you place an order to purchase a product from Oncekissed, we will send you an email confirming receipt of purchase and details of your order. It is at this time you place an order, you enter into a contract with ONCEKISSED SWIMWEAR PTY LTD and you agree to all the terms stated.
Should you breach any terms or conditions, and we take no action against you, we shall be entitled to invoke our rights and remedies in any situation where you breach these conditions.
We reserve the right to make changes to our website, policies, terms and conditions at any time.
The above terms and conditions are governed by the laws applicable of the state of Western Australia in Australia. Both parties submit to the non-exclusive jurisdiction of the Western Australia Courts.
ONCEKISSEDSWIMWEAR PTY LTD is committed to protecting the privacy of customer’s personal information. We take responsibility that we will:
• Ensure we comply with the Australian Privacy Principles (APPs) and any privacy code applying to us.
• Allow us to deal with enquires and complaints.
• Provide online shopping services.
• Make style and size recommendations.
• Review, assess and improve our products and services.
• Research and develop new products.
• Market our products and services efficiently.
• Analyze and predict customer behavior.
• Suggest competition and social engagement opportunities
We will protect any personal information given from misuse, interference, loss and unauthorized access, modification or disclosure. All financial information is encrypted during transmission and we uphold industry standards for payment processing. Only authorized staff and consultants have access (on a restricted basis) to the personal information we collect. Unfortunately, no data transmission over the internet can be guaranteed as totally secure, although we endeavor to protect information you transmit to us, we cannot ensure or warrant the security of that information, and you transmit it at your own risk.
Destruction/DE identification of personal information:
We will destroy or de-identify personal information if:
• We no longer need to use the information in any of the ways we are entitled to use or disclose it under the APPs
• We are not legally required to keep the information.
When registering on www.oncekissedswimwear.com, you will receive account details including a password. You are responsible for maintaining the confidentiality of your password and other account details. You are also fully responsible for all activities that occur on your account or involve the use of your password.
Payment is only accepted by means of the credit card types shown on the website and PayPal. Oncekissed uses secure encryption to scramble credit card information so that the customer transactions are safe and secure.
Sale price policy:
All sale items and discounted items are final sale. Quantities are limited and are not eligible for exchange or store credit. If the price of an item has changed since you purchased that item, the new prices are not able to be transferred to any previous orders. We do not offer price adjustments on our products.
When a certain size or color option does not show up in the drop down menu, it means that we are currently sold out of that specific item.
• Orders will be processed within 48 hours
• Not available for shipping to PO Boxes
• Direct signature required on orders over $500
• Return shipping charge of $5.99 on domestic orders
• In order to receive our special high end packaging you must purchase a full set, top and bottom.
INTERNATIONAL SHIPPING RATE:
Economy shipping rate $30 signature required on delivery and tracking.
For an extra $14 transit cover protects goods up to $300 for loss and damage during shipping to the destination.
UK & EUROPE region estimated delivery is between 8-12 days
USA & CANADA region estimated delivery is between 6-10 days
DOMESTIC SHIPPING RATE
Added insurance up to $300 is a charge of $5
• Your order maybe subject to VAT, import duties and/or taxes once your postage reaches your country.
• Oncekissed Swimwear ships your package DDU (duties & taxes unpaid) and does not collect the VAT, duties or taxes and cannot predict what your charges will be. If you do incur these charges, they must be rendered in order for your package to clear customs.
• For more info regarding your countries custom polices, please contact your local customs office.
• We currently ship to Australia, America and Europe.
• If you are unsatisfied with your purchase of our full priced merchandise, we will happily offer you a refund or an exchange.
• Returned items must be unworn/unwashed items within 14 days of the delivery date.
• Sale items however are all final sales and are not eligible for return.
• Merchandise must have all tags and liners attached and returned in original packaging to qualify for a full refund minus the shipping cost.
• Due to health regulations, styles that are soiled, worn, damaged or washed will not be accepted. If the swimwear cannot be resold for any of the above reasons, it will be returned to the customer at the customer’s expense. • Please note; original shipping and handling fees are non-refundable.
• Please allow up to 12 business days from the receipt of receiving your return to process and issue you a refund.
• Original shipping charges are non-refundable, however if you are exchanging for an alternative item you will not be charged for postage for the first exchange. All subsequent charges will be charged postage at Oncekissed’s normal rates.
• Return shipping must be via a pre-paid and traceable method to ensure safe documented delivery. Oncekissed takes no responsibility for missing incoming deliveries. The products are your responsibility until they reach Oncekissed. Please ensure you package your return appropriately to prevent any damage to the items or boxes. We are not responsible for any items that are returned faulty by incorrect packaging and shipment.
Please return products to:
ONCEKISSED SWIMWEAR PTY LTD
PO BOX 2024
Damages/ Care Instructions:
Oncekissed swimwear is made with love constructed from the finest fabrics/trims and hardware that are extremely delicate so must be treated and cared for properly to ensure your swimwear will last. Although all of our swimwear can be worn in the pool and the ocean, they are not intended for long periods of time in heavily chlorinated water. General ‘wear and tear’ is expected over time due to the nature of how swimwear is worn. All items are quality tested twice before shipped to you to prevent faulty goods being sold. In the unlikely event of receiving a damaged or defective item, please notify us within 5 days of receiving your merchandise and we can exchange the unwashed/ unworn item for the same item at no extra cost. Any item seen to be worn will not be exchanged; it will be returned at the customer’s expense. All swimwear should be hand washed in cold water with very mild soap. Lie flat or hang to dry.
ONCEKISSED SWIMWEAR PTY LTD
PO BOX 2024